JiuVPN Setup Guide
Get your subscription from the panel, then import it into a client on your device. Skip any steps you’ve already completed.
This guide refers to common options such as “Subscription,” “Configuration,” and “Connect.” Buttons may instead be labeled “Add configuration,” “Import from link,” or something similar. Follow the prompts in your client and user panel. If a label differs, check what the option does rather than looking for an exact match.
Create an account and save your login details
Use the link below to open the account creation page in the JiuVPN user panel. No email address is required; create an account with a username and password. Choose a username you’ll remember, and consider generating and saving your password with a password manager. Complete the steps shown on the page to access your account. If you’re returned to the login screen, sign in with the details you just saved.
Once you’re in the panel, check that you’re viewing the right account before choosing a plan. Since the account isn’t tied to an email address, it’s especially important to keep your username and password safe. Don’t rely solely on your browser’s saved data, and never share your login details or full subscription link in a group chat or public notes. Sign in to the same account when switching devices so your plan isn’t activated on a different one.
If you already have an account, use the “Log in” option at the top instead of creating another one. Continue in the same user panel for all the steps below. Keep this guide open and refer back to it whenever you need help.
Choose a plan and check your order status
After signing in, open the plans section and compare monthly subscriptions with data packages. Monthly subscriptions are suited to regular use. Available options are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Monthly data resets on your activation date each month, not at the start of the calendar month. Choose based on how you use the service: frequent video streaming and file transfers use more data than mostly browsing text.
If your usage varies, compare the data packages: ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB. Data is available until used and never expires. “Never expires” applies to data packages, not to monthly subscription data. If you’re unsure, review the two billing options on the Plans page before choosing in the panel. There’s no need to select a larger package just to follow this guide.
After choosing a plan, check the plan name, price, and data allowance again on the order page. Follow the prompts to pay with Alipay, WeChat Pay, or USDT. Then return to the panel and confirm that the order is complete and the plan is active. If the payment went through but the panel hasn’t updated, check your order history and payment status before trying again.
JiuVPN offers a 7-day refund policy. See the Refund Policy for details on how to request one. When you upgrade a monthly subscription mid-cycle, the price difference is converted into remaining days; check the panel for the exact result. Once your plan is active, you can get your subscription.
Get your subscription and keep the full link
Open the account overview in the user panel and find the subscription section. The subscription link provides your client with the route configurations available to your account. It isn’t a regular webpage or an installer URL. In most clients, paste it into the subscription import field rather than your browser’s address bar. Make sure your plan is active, then use the copy or import option in the panel.
If the panel offers a quick import option for your client, select it and allow your browser to open the app. Then confirm the import in the app. If the app doesn’t open, your plan may still be active; the app might not be installed, or your system may not have this type of link associated with it. Install the client first, then return to the panel, copy the subscription, and import the link manually.
When copying the link manually, include everything, including any parameters after the question mark. Automatic line breaks in chat apps or a missing final character can cause updates to fail. To confirm the import worked, check that the client displays configurations and a route list—not just text in your browser. The example below is a dummy link for reference only; it cannot be used to connect:
https://example.com/sub?token=YOUR_TOKENTreat your full subscription link like an account credential. Don’t post it publicly or submit it to online conversion sites you don’t trust. If you need help, share the error message and where it appeared. Hide your subscription link and account details before sharing a screenshot. If the link has been exposed, check whether the panel offers a reset option or request help through a support ticket.
Import the client for your platform
Open the downloads section in the user panel and choose the JiuVPN client for your operating system. Downloads for Windows, Android, macOS, and Linux are available after you sign in. You’ll also need to sign in to get your subscription, and your plan must be active to use a route. The iOS download link requires an active plan. This page doesn’t host direct installer downloads; use the links and instructions in the panel.
The sections below cover where to find common options on each platform. Use the JiuVPN client and import method provided in the panel. Don’t install unfamiliar software based only on a similar app name. If you already use a client that supports subscription links, first check that its configuration format matches the one provided in the panel. Different formats can’t be made interchangeable just by renaming a file.
Windows: Add a subscription in the configuration section
Choose the Windows client in the panel, install it by following the on-screen instructions, and open it. Find the subscription or configuration management section, choose to add a configuration, then select the option to import from a link. Paste the full subscription link you copied earlier. If prompted for a name, use something easy to recognize, such as “Everyday.” The name is only for your reference; don’t use the subscription link as a publicly visible name.
After adding the subscription, wait for the client to download its configuration, then select the subscription you just added. Once the route list appears, go to the connection screen and choose a route. If the list is empty, check whether the subscription updated successfully and whether you pasted the full link. Reinstalling the client repeatedly isn’t necessary. Importing the subscription doesn’t connect you by itself; check the connection toggle and proxy settings in the final step.
macOS: Import a configuration and approve the system prompt
Download the client for your Mac from the panel, then install and open it as instructed. Go to the configuration or subscription page and add a configuration using the link. If the panel offers a quick import option, you can also return to the overview after installing the client and use it there. Confirm that the import uses your own panel subscription, then save and update the configuration. Select it as the active configuration.
When connecting for the first time, macOS may ask to add a network configuration or request local authorization. Check that the prompt is for the correct app, then follow the system instructions. System authorization and signing in to your JiuVPN account are separate steps. Don’t enter your account password into an unfamiliar window. If the configuration shows routes but access hasn’t changed, check the client’s connection and system proxy settings.
Android: Add a subscription and allow the connection
Download the Android client from the panel and install it as prompted by your device. Open the app, go to the subscription or configuration section, choose link import, and paste the full address. Save it and wait for the update to finish. Check that the route list appears, then select the configuration you just imported. If you switch apps to copy the link and the input field is still empty, paste it manually—copying doesn’t fill the field automatically.
When you start the connection, Android will show a VPN connection request. Check which app is requesting access and allow it. Then return to the client and confirm the connection status. If the connection drops after you switch to another app for a while, check your device’s background activity and battery settings for the client. Follow your device’s instructions to adjust them; there’s no need to grant permissions unrelated to network access.
iOS: Get the download link from the panel, then add a configuration
Make sure your account has an active plan, then open the iOS download link in the panel and follow the prompts to get the client from the App Store. After installing it, return to the user panel and use the matching import option. For a manual import, open the app’s configuration or subscription page, choose to add from a link, paste the full subscription link, and confirm the update.
The first time you connect, your device may ask to add a VPN configuration. Approve the prompt, then return to the app and turn on the connection. If the download link isn’t available yet, check your plan status in the panel rather than looking for an alternative installer in this guide. Seeing the VPN indicator means the system has established a connection, but you should still open the service you want to use and test it. Different websites and apps may behave differently.
Download the Linux client from the panel after signing in. For configuration formats, rule modes, and more detailed system settings, see the Getting Started and Advanced User Guide. First get a basic connection working on your device, then explore split tunneling and advanced settings. This makes troubleshooting easier.
Connect to a route and test it
Make sure your subscription has updated and that the configuration you just imported is selected. Then open the route list and choose a region. For your first connection, choose a route in a region supported by the service you want to access. If there’s no specific region requirement, start with a relatively nearby region to test the connection. Don’t judge speed by the region name alone; your local network and destination also affect performance. See the Servers page for information about route types.
Turn on the connection in your client and follow any system prompts to authorize it. Then open the website or app you actually want to use. Check that the page loads, then try a normal task, such as opening a document, running a routine search, or playing a video. A connected status is the first check; being able to use your target service confirms the connection works for your needs.
If you’re connected but can’t open a site, first check that your device can access the internet without the client. Then check for subscription update errors, confirm the right configuration is selected, and make sure the connection is on. After that, try another route and reload the page. Change one setting at a time to identify what fixes the problem. Changing the configuration, route, and mode all at once makes it harder to find the cause.
If regular websites work but an AI tool or streaming service still reports a region issue, that doesn’t mean all routes are unavailable. The platform may also check your account region, sign-in status, or its own service availability. See the AI guide and streaming access guide for more information. Actual availability depends on the service you’re trying to use.
Once your connection is working, repeat the download, import, and verification steps on your other devices. JiuVPN supports unlimited simultaneous devices, though monthly subscriptions are still subject to the selected data allowance. If the route list changes, update your subscription before choosing a route again. For plan renewals, data rules, split tunneling, and systematic troubleshooting, see the complete user guide.
When requesting help by ticket, include your device’s operating system, the error message shown in the client, and whether the issue occurs before importing or after connecting. Also mention whether other websites work. These details make it easier to identify the problem than simply saying “it doesn’t work.” Hide your full subscription link and login details in screenshots, then submit a ticket from the user panel.